deploying case status values from sandbox
after a long long time created a new support process in sandbox, and of course you cant deploy standard picklists with change sets.
if i had used devops center i would prob be sorted, but I would have to redo everything. i found it to be too much overhead to deal with for what we needed, and havent played with it recently.
so instead, i did the following
1) include the support process in the change set
- make sure your change set includes the record type associated with the support process.
- then click ‘view / add dependencies’ and you can select the support process to include it. thats the only way to get it
2) retrieve case status via metadataapi / workbench
create a file named package.xml and include this and only this
<?xml version="1.0" encoding="UTF-8"?>
<Package xmlns="http://soap.sforce.com/2006/04/metadata">
<types>
<members>CaseStatus</members>
...